When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in under 6 days.

If your item is not in stock, we will email you before deciding how to proceed.

Taxable items have 17.5% VAT (sales tax) added.

Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption.

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

If you need to reach us, please use the Contact us link on the store page.

We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

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